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GASTOS DE ENVÍO
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Calendario de vacaciones
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Puchero estará totalmente cerrado desde el 01/08/2026 hasta el 09/08/2026.
La web seguirá aceptando pedidos durante las fechas en las que estaremos cerrados y se enviarán a partir del lunes 10 de agosto.
Hasta el jueves 30 de julio seguiremos haciendo envíos con normalidad.
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24 DICIEMBRE ÚLTIMO DÍA DE ENVÍOS
25 DICIEMBRE AL 04 ENERO CERRADOS
05/01 VOLVEMOS
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Conditions
Are you a professional client? See professional conditions
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If you order before 10:00 a.m. (peninsular time) we ship it the same day.
Your coffee will have a maximum roasting age of 22 days when it leaves our facilities.
If you place an order with pickup at Puchero before 10:00, it will be ready for pickup the next business day. Orders placed after 10:00 will be available for pickup two business days later. You can pick up your order any working day between 9:00 and 14:00.
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As we have no control over the storage of packages shipped over the weekend, we will ship chocolate from Monday to Thursday.
During the hot months, chocolate shipments will incur an additional charge of €3.75 to cover the cost of the ice pack. This special packaging is designed to maintain an optimal temperature and consists of an insulating layer and an ice gel pack (a reusable cold pack).
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Rates
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| Country | Method of shipment | Delivery | Price | Free Shipping |
|---|---|---|---|---|
| Peninsula and Balearic Islands | Express Mail | 24-48h | 4€ | > 40€ |
| Portugal | Express Mail | 24-48h | 4€ | > 40€ |
| Canary Islands1 | - | - | - | - |
| European Union2 | TNT | 2-5 days | 10€ | > 70€ |
| Rest of Europe | TNT | 2-5 days | 25€ | - |
| United Kingdom3 | DHL | 2-5 days | 20€* | - |
| Middle East4 | DHL | 5-7 days | Calculated at the end of the order | - |
| Rest of the world | DHL | 5-10 days | Consult | - |
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1 Due to incidents with customs services, we have decided to cancel shipments to the Canary Islands.
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3 Minimum order of 40€.
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4 Saudi Arabia, United Arab Emirates, Israel, Kuwait.
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Rates apply only to shipping costs. There may be duties and taxes that will be assessed by the carrier and paid by the recipient.
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Policies vary from country to country. We recommend that you contact your customs office for additional information.
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Commitment to ship
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Control of my order
Always know exactly where your order is. You will receive a tracking number and link directly in your email.
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24h shipping
24 hours shipping commitment. If you order before 10.00 a.m. (peninsular time) we send it the same day.
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Guaranteed freshness
We guarantee that your coffee will have been roasted no more than 22 days prior to the day it is shipped from our Roastery to you.
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Professional Conditions
All prices shown below exclude VAT.
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We ship coffee and chocolates every day from Monday to Friday.
We roast on Mondays, Tuesdays and Wednesdays but we always have coffee in stock for mid-week orders. Just contact us to check stock.
Once the payment is completed we proceed to prepare and ship your order. Once shipped you will receive a message with the tracking number.
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The chocolate shipments are made from Monday to Thursdayto avoid exposing them to high temperatures for a longer period of time as they are not delivered on weekends.
During the hot months, chocolate shipments will incur an additional charge of €5.75 for the ice pack. This special packaging is designed to maintain an optimal temperature and consists of an insulating layer and an ice gel pack (reusable cold pack).
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Rates
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| Country | Method of shipment | Delivery | Price | Free Shipping |
|---|---|---|---|---|
| Peninsula and Balearic Islands | Express Mail | 24-48h | 9€ | > 120€ |
| Portugal1 | Express Mail | 24-48h | 9€ | > 120€ |
| Canary Islands | Express Mail | 4-7 days | Consult | - |
| Country | Method of shipment | Delivery | Pedidos < 250€ | Orders > 250€. |
|---|---|---|---|---|
| European Union | TNT | 2-5 days | 15€ | 20€ |
| Rest of the world | DHL | 2-5 days | Consult | Consult |
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1 Rates not valid for customers with special conditions.
Rates apply only to shipping charges. Duties and taxes may apply and will be assessed by the carrier and paid by the recipient.
Policies vary from country to country. We recommend that you contact your customs office for additional information.
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